Thursday, June 11
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CEOs for Cities

Thursday, November 12th, 2009
by Craille Maguire Gillies

rethink11062009jpgThe connection between business and civic life is a little discussed but intertwined. (Jeremy Derksen wrote a bit about this for Unlimited in “City of Jobs.”) If the urban space was a Venn diagram, the civic, business, philanthropic and academic sectors would overlap. Each applies, to varying degrees, pressure points on city hall.

Now, one sector of that diagram is looking beyond corporate balance statements. A group of civic-minded CEOs in the U.S. started CEOs for Cities in 2001 to look at ways that cultural and financial capital contribute to the vitality of a city. Member include some big names, such as Richard M. Daley, the famed mayor of Chicago.

I first heard about CEOs for Cities from the great New York designer Scott Stowell. (Stowell’s Open created a new design identity for CFC.)

The group does all sorts of geeky things like commission studies such as “The Role of Colleges and Universities in Urban Economic Development.” Policy wonks and urban planning aficionados love this kind of stuff; in laymen’s terms, the point is to find ways that innovation in areas such as environmental stewardship can foster economic growth.

CEOs for Cities also had Portland-based economist Joseph Cortright develop something called City Dividends, which

calculates the monetary gains the top 51 metros could realize if they increase their college attainment by one percentage point (The Talent Dividend), reduce VMT by 1 mile per person per day (The Green Dividend) and reduce the number of people in poverty (The Opportunity Dividend) by one percentage point.

For instance, Portland has boosted its local economy by US$2.6 billion each year simply by having residents drive an average of roughly five kilometres fewer every day.

Even if you don’t live in the U.S., its blog is an interesting read for businesspeople who want ideas to implement in their own concrete jungles.

Quote/Unquote: Jason Fried of 37signals

Thursday, November 5th, 2009
by Craille Maguire Gillies

Editor’s note: Quote/Unquote is a new occasional feature on the UL blog. It will round up interesting ideas and comments from wide-ranging sources on everything about work, business and where they intersect with the rest of our lives. The idea riffs on the very excellent Quote This blog.

“After lunch, I get a little lazy between 1 p.m. and 3 p.m. I don’t feel that productive, so I’m usually screwing around, which I think is really important. Everyone should read stuff on the Web that’s goofy or discover something new. I hate it when businesses treat their employees like children. They block Facebook or YouTube because they want their employees to work eight hours a day. But instead of getting more productivity, you’re getting frustration. What’s the point? As long as the work gets done, I don’t care what people do all day.” — Jason Fried, co-founder of 37signals [from "The Way I Work," via Inc.]

Pop!Tech Accelerator

Tuesday, October 27th, 2009
by Craille Maguire Gillies

I recently stumbled across Pop!Tech, a kind of hybrid ideas fest-tech accelerator that combines the best of both. Though the rhetoric is high (it bills itself as a facilitator of “world-changing projects” and a place for “thought leadership”) and the scope wide (they work on everything from healthcare to cultural projects, the non-profit, pop-ified model is interesting.

accelerator_diagramjpg

Its Pop!Tech Social Innovation Fellows program is a nice touch, for instance, because it brings together young but energetic future leaders, removing any whiff of stuffy academia from its ranks. The 2009 fellows, for instance, include an entrepreneur who developed a mobile phone healthcare system in Malawi and another who found a way to turn agricultural by-products into building insulation called Greensulate (he happens to live in Green Island, New York.)

Pop!Tech also runs a TED-style festival that attracts the likes of Malcolm Gladwell and photographer Chris Jordan and behavioural economist Dan Ariely. This year’s event was held last week. Check out some of the videos, ahem “popcasts,” here.

Multitasking Myths and the Argument for Slow Work

Tuesday, October 20th, 2009
by Craille Maguire Gillies

This guest post comes courtesy of Craig Silverman, who wrote about productivity for the September issue of Unlimited.

Science wants you to stop multitasking. Maybe that statement is a bit strong. But here’s the thing: research into distraction and productivity tends to waver between telling you that multitasking is good, and advising the exact opposite.

The latest findings suggest that multitasking is bad for you. Hell, even the Harvard Business Review and Wall Street Journal recently advised workers to slow their roll and focus on one thing at a time. With that in mind, let’s look at the recent arguments in favour of the beautiful, slow work life.

The Evils of Multitasking
The latest blow to the multitasking work ethos comes courtesy of research conducted at Stanford University and published recently in the Proceedings of the National Academy of Sciences. When contacted by Reuters for comment, here’s how one of the researchers, Eyal Ophir, explained the team’s findings:

We knew that multitasking was difficult from a cognitive perspective. We thought, ‘What’s this special ability that people have that allows them to multitask?’ … Rather than finding things that they were doing better, we found things they were doing worse.

The suggestion is that multitaskers constantly fall victim to distraction and aren’t good at blocking out stimuli in order to focus on the task at hand. They flail from one thing to the next. You need to get into a zone where you can pop in and out of the email you’re writing to answer an instant message while scanning your Twitter feed.

One issue the researchers identified is that multitaskers were susceptible to distraction by “irrelevant” things. From the study’s abstract:

Results showed that heavy media multitaskers are more susceptible to interference from irrelevant environmental stimuli and from irrelevant representations in memory. This led to the surprising result that heavy media multitaskers performed worse on a test of task-switching ability, likely due to reduced ability to filter out interference from the irrelevant task set. These results demonstrate that media multitasking, a rapidly growing societal trend, is associated with a distinct approach to fundamental information processing.

Being successful in today’s workplace requires an ability to manage distraction. This research suggests multitaskers aren’t as good at this as previously thought. But multitasking itself is a form of managed distraction, so perhaps the point is to not let yourself get too, yes, distracted by these findings.

Speed Does Not Equal Progress
Not long before the latest multitasking research snapped people’s attention away from multiple screens and windows, the Wall Street Journal (WSJ) carried an interesting argument in favour of slowing down. The website of the Harvard Business Review also published a piece that advocated a day of rest for all.

The Journal’s piece was adapted from the upcoming book the Tyranny of E-Mail: The Four-Thousand-Year Journey to Your Inbox, by Granta editor John Freeman. It’s more of a philosophical and emotional take on our too much, too fast world, but the message is clear: slow down or you’ll miss out on what really matters.

Given that our days are limited, our hours precious, we have to decide what we want to do, what we want to say, what and who we care about, and how we want to allocate our time to these things within the limits that do not and cannot change,” he writes. “In short, we need to slow down.

The WSJ article is an elegant paean to mindful working and living, and it’s hard to argue with the basic premise. He also makes the point that speed kills:

Employees communicating at breakneck speed make mistakes. They forget, cross boundaries that exist for a reason, make sloppy errors, offend clients, spread rumors and gossip that would never travel through offline channels, work well past the point where their contributions are helpful, burn out and break down and then have trouble shutting down and recuperating.

Freeman touches on the fact that multitasking and the always-on world of connectivity has smashed the barrier between work and personal time. This in turn has “put us under great physical and mental strain, altering our brain chemistry and daily needs. It has isolated us from the people with whom we live, siphoning us away from real-world places where we gather.”

I know, fun stuff. In the end, Freeman circles back to an argument that fits with the findings of the above study: “We can store a limited amount of information in our brains and have it at our disposal at any one time.”

Figure out how many tasks you can handle at once and your brain — and hopefully your boss — will thank you.

Augmented Reality: Coming to a Cellphone Near You

Thursday, September 10th, 2009
by Craille Maguire Gillies

At 99 cents per download, developers have to sell a lot of apps to turn a profit. (We profile two Toronto-based iPhone app entrepreneurs in the current issue of Unlimited.)

Metro Paris Subway iPhone app

[PressLite's new augmented reality app]

Paris-based outfit PresseLite has created an app that may provide extra revenue. The key is augmented reality (AR) technology, which layers a stream of live images and other data over computer-generated data. With AR added to its Metro Paris Subway app, you can walk down a street in Paris holding up your iPhone like a viewfinder and the app will point you toward the nearest metro station. This is for everyone – Parisians included – who wander the streets of Paris hopelessly, though often happily, lost. (TVGuide in the UK, for instance, have created a similar app for the London Tube.)

People have been talking about AR for a while. Augmented reality apps are becoming more functional and will take a bigger piece of the App Store pie.

Point-of-Interest: options for extra cellphone app revenue

They also represent an opportunity for sponsorship and micro-revenue. Want to find the nearest Starbucks? (First of all, shame on you going to Starbucks in Paris, the city of cafés.) PressLite charges a so-called micro-fee to find a POI, or point of interest – kind of like using directory assistance to find a phone number. Charge a few cents for the privilege, multiply it by thousands and it adds up. Which means that even if $0 isn’t the future of the business, maybe 15 cents is.

How to Improve Your Memory

Saturday, August 29th, 2009
by Craille Maguire Gillies

Funny. Cheesy. And starring a wannabe Dakota Fanning. What more could you want?

Facebook vs. Google, or A Whole New Internet

Thursday, August 27th, 2009
by Craille Maguire Gillies

The Great Wall of Facebook. Photo illustration by Brent Humphreys for Wired

[The Great Wall of Facebook. Photo-illustration by Brent Humphreys, via Wired]

If Google is the king of the internet, then Facebook is the rebel prince, waiting not in the wings but on 40,000 of its own servers to overtake the search behemoth. Wired outlined the Facebook vs. Google boxing match, along with interesting stats on what exactly takes place each month on FB:

4 billion: pieces of info shared among friends and “friends”
850 million: photos shared
8 million: videos shared
200 million: number of users
240 million: how much Microsoft paid for a 1.6 percent stake in Facebook
1 billion: amount of money Yahoo reportedly offered for Facebook in 2007

Why is this important? Why does Google care? Facebook trades not in ad algorithms but in personal information, and Google can’t access most of that since the FB status updates you create (but never on company time!), along with most other data, is locked away on Facebook’s servers. This, as Wired puts its, “kneecaps” the very concept of Google.

There’s more. FB is rapidly expanding with the kinds of social networking engines that could create a parallel internet. Consider Facebook Connect, a 10,000-member-strong network of sites that pull your FB info on to them. Wired explains:

Go to Digg, for instance and see which stories friends recommended. Head to Citysearch and see which restaurants they reviewed. Visit TechCrunch, Gawker, or the Huffington Post and read comment they have left. On Inauguration Day, millions of users logged in to CNN.com with their Facebook ID and discussed the proceedings with their friends in real time.

Think about how you use Twitter. When someone I follow tweets a Bitly link on some obscure topic, I’m pretty likely to click on it and I’m pretty likely to find what they posted interesting. In the media sphere, I’m discovering all sorts of information and stories that I wouldn’t have otherwise. Likewise with Facebook. But on Google I just have a strange spider – albeit it a very smart one – suggesting ads, along with the linear, one-dimensional searches that I create. Maybe it’s reductionist, but Google’s brilliance as a place to find what I’m looking for is linear; Twitter is more of a stream of information, a string of information that flickers in my peripheral vision; Facebook, though, is a self-perpetuating web — its own web thanks to those 40,000 servers.

While we’re on the topic, join Unlimited’s Facebook page.

As much as we want to live open source lives, the FB privacy dilemma makes many people anxious about where the personal info they feed into it will end up. Are you rightly paranoid? Yup. Will you stop using it? Probably.

[But he looks so nice and innocent! Facebook CEO Mark Zuckerberg. Photo by Raphaël-Labbe, via Flikr.]

The Wired story explains a lot of business challenges Facebook, um, faces in its race to conquer the web, so I’ll let you read it here.

The story briefly touches on the web-sized ego of FB’s CEO, Mark Zuckerberg, with this gem: “Two years ago, he walked away from a reported nearly $1 billion offer from Yahoo for his company… His business cards once famously read: I’M CEO…BITCH. And he has described Facebook as a once-in-a-century communications revolution, implying that he is right up there with Gutenberg and Marconi.”

A Cost-Benefit Analysis of Green Buildings

Friday, July 3rd, 2009
by thinktank

By Robert Spence

Imagine working in an office filled with natural light, with windows that open to provide fresh air, with furniture that doesn’t “off-gas” chemicals, with computers that meet the highest efficiency standards for electrical products. Imagine an office that even generates its own renewable energy through solar panels on the roof, geothermal pipes in the ground or a wind-turbine outside. It would have good insulation, a high-efficiency HVAC system, building sensors that control the lights and ventilation for each workstation (no more artificial winters in the middle of July!), and even a vegetated, green roof. Outside, the parking lot is made of porous materials that allow rainwater to seep into the ground and the planted areas are full of native vegetation. Better yet, create a secure spot for bicycles and encourage employees to leave their cars at home. These are some of the characteristics of a green building.

Does this sounds like an expensive dream? Many managers, wrongly, come to this conclusion. They fear that green buildings, or green retrofits, are too expensive compared to traditional buildings, and so they stay away from them. It is true that some green buildings – though not all – may cost a bit more up-front than traditional buildings, but such costs are quickly offset by some their benefits. Some of the benefits of green offices include:

+ Lower operating and maintenance costs than a conventional building over its lifespan thanks to efficient use of energy and materials
+ Any extra upfront costs can be recouped in a relatively short time, followed by a long period of savings
+ Most important, studies reveal that we’re far more productive in green buildings than in traditional ones, so employers get greater profits out of their workforce

Green buildings are great investments. They deliver money to the bottom line while encouraging happier, more loyal and more productive employees.

Canadians have one of the highest carbon-footprints in the world. On average, we each account for roughly 20 tons of carbon going into the air each year. Scientists warn that if the world is to avoid catastrophic climate change, each person should emit no more than 2 tons. The simple calculation means that we have to become radically more efficient with our use of energy. Because buildings account for nearly 40 per cent of our energy consumption, greening our buildings is an essential component of our becoming more sustainable.

There are signs that this reality is becoming part of the business agenda. The World Business Council for Sustainable Development has called for all new buildings by 2050 to be zero net consumers of energy from external sources, with zero net carbon emissions. (Read about the WBCSD’s Vision 2050 campaign to define what role business should take in sustainability.) Ultra-efficient buildings that generate their own power are the keys to meeting this goal.

Employers will make more money, employees will be happier, and the planet will be grateful if we green our buildings as soon as possible.

Robert A. Spence is Toronto-based LEED Accredited Professional certified by the Canada Green Building Council and a sustainability management consultant. He is the author of 7 Perspectives on Sustainability, a review of what sustainability really means, and the Sustainability Officer’s Handbook, a how-to manual with checklists to help corporations to become more sustainable. More information can be found, and the books can be purchased, at his website.